Key Provisions

• 24/7 Hotline: Golden Visa holders can now access a dedicated round-the-clock hotline for immediate assistance in emergencies or urgent situations.
• Expedited Passport Services: Lost passports can be replaced quickly with streamlined processing, minimizing disruptions for long-term residents.
• Emergency Repatriation & Support: The new policy provides comprehensive crisis support, including emergency repatriation services during crises or unforeseen events.

Summary of the Reform

Effective from October 2025, the UAE government’s reform introduces a series of support measures aimed at enhancing the experience of Golden Visa holders. The new services include a dedicated 24/7 hotline, faster processing for lost passports, and extensive emergency support to ensure residents can access help promptly regardless of the time or situation. These initiatives reflect the UAE’s commitment to creating a more welcoming and secure environment for its long-term expatriates, reinforcing its position as a global hub for foreign professionals and investors.

This policy reform underscores the UAE’s dedication to supporting its long-term residents and improving their quality of life. By streamlining consular services and providing vital crisis support, the government aims to foster stability and confidence among Golden Visa holders, which in turn benefits employers, legal professionals, and expatriate communities.

Who This Affects

• Golden Visa holders residing in the UAE
• Employers of expatriates and long-term residents
• Legal and HR professionals managing expatriate staff
• Consular and diplomatic services
• Travel and immigration agencies

What Employers Should Do Now

• Update internal policies to include detailed information about the new consular services for Golden Visa holders.
• Inform expatriate employees about the new support options available to them, emphasizing the 24/7 hotline and emergency services.
• Coordinate with legal and HR teams to ensure compliance with the new policies and to facilitate employee awareness.
• Assist employees in understanding how to access the emergency support and expedited passport services.
• Monitor official updates from the UAE government for any procedural changes or additional support measures.
• Integrate this information into your global mobility and expatriate management strategies, referencing resources like NNRoad.

Source

For official details on the policy, visit the UAE government’s official portal: UAE Government.

Written by NNRoad